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    Contents
    • Set up & Focus
      • Home Screen
      • Spark Command Center
      • Mark emails as Done
      • Accept or block new senders
      • Set Aside vs Pin vs Snooze
      • Pins and Priority senders and threads
      • Group emails by sender
    • Spark Tutorials
      • How to download Spark
      • How to find Spark Settings
      • Upcoming features in Spark 3
      • Can I change my password in Spark?
      • Set Spark as a default email client on Mac
      • Email Storage and Backups
      • Set default browser for opening links
      • Is Spark Available for Windows?
      • Sync Spark across multiple devices
      • Change your email for sync
      • Connect to Your Email Account in Spark
      • Add More Email Accounts to Spark
      • Remove an email account from Spark
      • Choose the account name, title, and color
      • Enable Notification Badges
      • Customize Notifications
      • Compose an email
      • Use email Templates
      • Manage email signatures
      • Attach a file to an email
      • Schedule an email to send later
      • Set follow-up reminders
      • Set up an email alias
      • Select the font of your emails
      • Use rich text formatting in emails
      • Automatically Cc or Bcc emails
      • Display the Inbox of each account separately
      • Use Smart Search
      • Perform Actions on Multiple Emails
      • Create a Folder
      • Avatars in Spark
      • How Spam is handled in Spark
      • Threads
      • Undo the Last Action
      • How to print an email in Spark
      • Change the Font for reading emails Mac
      • How Can I Change the Language in Spark?
      • Gmail Labels
      • Snooze emails
      • Add folders to the sidebar
      • Dark Mode in Spark
      • New Expanded Sidebar
      • How to enable Split View in Spark
      • Spark +AI
    • Spark for Teams
      • How to Create and Manage a Team
      • Add and Remove Team Members
      • Shared Threads: Discuss Emails With Your Team
      • Shared Links: Move Your Emails Outside the Inbox
      • Team Roles
      • How to get Spark Teams Premium plan
    • Troubleshooting
      • Can't connect my account to Spark
      • Can't connect to a Gmail account
      • Cannot Connect to an iCloud Account
      • Can’t Connect to a QQ Account
      • Can’t Connect to an AOL Account
      • Cannot Add an Exchange or Office 365 Account
      • Cannot Set Up a Custom Email Address
      • Email Is Displayed Incorrectly
      • "Can't reach the server" Message
      • The Badge Displays the Wrong Number
      • Spark on Apple Watch doesn’t work
      • Issues with Smart Search
      • Can’t Receive Push Notifications
      • Cannot Send Emails
      • The App Quits Unexpectedly
      • How to Clean Install Spark for Mac
      • Enable the IMAP Protocol for Gmail and G Suite Accounts
    • Billing & subscription
      • Spark Premium Plan Subscription
      • How to cancel the subscription
      • How to cancel free trial in Spark
    • Privacy & Data
      • Spark Email Privacy: Everything you Need to Know
      • Remove data from Spark & request data copy or deletion
    • Contact us
    Home Set up & Focus Accept or block new senders

    Accept or block new senders

    The Gatekeeper feature puts you in control of who’s allowed to email you - and who isn’t. The first time someone emails you, you get to decide if you want to get emails from them again: you can either accept the new sender or decline them. The senders are not notified if you block them in Gatekeeper.

    Note: By default, Spark accepts all senders except those you previously blocked. You can turn on the Gatekeeper in Spark Desktop Settings > Inbox > Gatekeeper.
    Jump to:
    • Access the Gatekeeper settings
    • Setting Gatekeeper
    • Using Gatekeeper

    Access the Gatekeeper settings

    Mac OS Windows

    Open Spark Desktop and use the ⌘, shortcut (press and hold ⌘ and press , ). Then, open the Inbox section > Gatekeeper.

    Open Spark Desktop and use the CTRL, shortcut (press and hold CTRL and press , ). Then, open the Inbox section > Gatekeeper.

    Alternatively, open Spark Desktop, click the Settings icon at the bottom left > Inbox > Gatekeeper. Or, after opening Spark:

    1. Select Settings.
    2. Switch to the Inbox section > Gatekeeper.

    Setting Gatekeeper

    Once you accessed the Gatekeeper settings, you can choose where to accept or block senders:

    • Screen new senders before inbox
    • Screen new senders inside inbox
    • Don't review (Accept all new senders)
    Tip: If you would like to bulk accept or bulk block new senders, select the “On top of the Inbox” option.

    Using Gatekeeper

    Once the Gatekeeper is on, you will be asked whether to accept or block the sender every time somebody with a new email address emails you. The senders are not notified regardless of your choice. For them, it looks the same as if they have never received a reply from you. 

    Note: The Gatekeeper blocks email addresses but not the domains.

     

    Bulk accept or bulk block

    Besides accepting or blocking senders separately, you can bulk accept or bulk block all the senders with just a few clicks. To do so:

    1. Open Inbox and click New Senders above the new sender cards or the … > Show All at the top right.
    2. At the top right, click the thumb-up to accept all the senders or a thumb-down to block them.
    Note: This option is available if you choose Gatekeeper to be on top of the Inbox.

    Unblock the sender

    To unblock the sender, open the Blocked section of the sidebar, open an email from the sender you want to unblock, and click Accept sender.

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