AI Assistant

Spark +AI is a set of AI-powered premium tools that help you draft, refine, summarize, translate emails, transcribe meetings, and find information quickly.

At the heart of Spark + AI is the AI Assistant, the most advanced feature in the suite. It works across your emails, attachments, calendar, and meeting notes to surface key details, synthesize information, and help you be more efficient in your inbox.

What is AI Assistant?

AI Assistant helps you find, summarize, and take action on anything in your inbox.

It boosts your productivity by surfacing important details, adapting to your preferences, and enabling you to be more efficient in your inbox.

Search quickly with natural questions — like “When’s the next team meetup in Rome?”
Write, rewrite, translate, and proofread emails
Summarize threads and highlight action items
Understand complex messages
Manage your calendar and check availability
Process mail in batches or one-by-one

The feature is available on Mac, Windows, and iOS platforms. Refer to the Limitations of AI Assistant section for specific device limitations.

How AI Assistant can help

1. Retrieve info instantly
Search and extract information
AI Assistant is deeply integrated into Spark — it works across your emails, attachments, calendar, and meeting notes to find exactly what you need. Instead of remembering specific keywords or building a query, you can simply ask for what you’re looking for using natural language. Responses are always accompanied by a link, so you can see the sources your assistant is referencing.

2. Summarize, synthesize, and clarify
Break down complex or unclear messages
AI Assistant is context-aware — it can understand the intent behind your questions to provide sophisticated responses. Get insight into key terms, status updates, and priority to-dos, so you can spend your time doing what matters most.

3. Write better, faster
Draft, revise, and translate emails
AI Assistant keeps projects moving forward, with writing guidance that helps you craft professional-quality follow-ups. It can draft and rephrase emails, proofread your writing for grammar and clarity, and even translate messages. Plus, it learns your preferences so that messages still sound uniquely you.

4. Manage your calendar
Keep track of your schedule and create events
AI Assistant helps manage your week — view your top priorities, see when your colleagues are free, and schedule meetings and to-dos without the manual effort.

5. Stay on top of your inbox
Get help sending, organizing, and cleaning up emails
AI Assistant works with you to keep your inbox tidy. In addition to drafting and sending emails, you can take other actions in your inbox, like archiving and deleting emails from select senders.

How to use AI Assistant

Mac Windows Android iOS

Go to Spark > Settings.
Make sure to enable Spark +AI toggle in the Spark +AI.
Make sure the AI Assistant is toggled On.
Let the AI Assistant index your email history for all the email accounts you have to be able to search across it. Keep the Spark App open to finish the indexation.
Start using AI Assistant!

Once everything is set, you will find the Ask me anything button at the bottom right corner of the screen. You can also use the Cmd + Shift + C shortcut to activate the AI Assistant.

Open the AI Assistant window to give any commands - you will also see the Start New Chat and View Past Chats icons at the upper left of the AI Assistant window. You can delete older requests by clicking the trash bin icon next to them.

When you get a reply from the AI Assistant, you can check the source it’s using by clicking on the Source under the answer in the AI Assistant window.

Go to Spark > Settings.
Make sure to enable Spark +AI toggle in the Spark +AI.
Make sure the AI Assistant is toggled On.
Let the AI Assistant index your email history for all the email accounts you have to be able to search across it. Keep the Spark App open to finish the indexation.
Start using AI Assistant!

Once everything is set, you will find the Ask me anything button at the bottom right corner of the screen.

When you get a reply from the AI Assistant, you can check the source it’s using by clicking on the Source under the answer in the AI Assistant window.

Coming soon on Android!

Go to Spark > Settings.
Make sure to toggle on Enable Spark +AI in the Spark +AI.
After this, toggle on AI Assistant.
Let the AI Assistant index your email history across all your email accounts, allowing you to search across them. Keep the Spark App open to finish the indexation.
Start using the AI Assistant!

Once everything is set, you will find the Ask me anything button at the bottom of the screen.

Open the AI Assistant window to give any commands - you will also see the Start New Chat and View Past Chats icons at the upper right corner of the AI Assistant window. You can delete older requests by swiping them to the left.

When you get a reply from the AI Assistant, you can check the source it’s using by tapping on the Source under the answer in the AI Assistant window.

Prompt examples to start using AI Assistant

Start with using natural language questions or prompts - if you do not know what to start with, here are some ideas:

Retrieve the data: “When is my flight to Rome?”, “Find the latest invoice from ABC company”, “Search for all the emails from the Spark team” etc.
Summarize and get to action: “List the action items from my meeting notes with Tom”, “Provide a short summary of the meeting notes and prepare a list of key points of the presentation” etc.
Understand better and clarify: “Explain the abbreviations mentioned in the latest email from Jack”, “Break this email thread down into the main points” etc.
Write better: “Translate this email to Spanish”, “Create a thank you email for my recent job interview”, “Help me write a draft of the resignation letter”, “Fix the grammar and check the spelling errors in this draft” etc.
Manage your calendar: “Schedule a call with Miranda for Thursday afternoon”, “Check my availability next week” etc.
Organize your Inbox: “Unsubscribe me from the gaming newsletters”, “Archive read newsletters from the last week”, etc.
Personalize your experience: Ask the AI Assistant to remember certain facts about you or respond in a specific way - even in verses or pirate language. Your wish is its command!

Limitations of AI Assistant

AI Assistant (and Spark +AI features in general) is not available in mainland China due to local legislation.
Additionally, AI Assistant is not available on low-performing devices.

Mac: Not supported on devices without Apple M-series chips.
iOS: Not available on iPhone 11 or iPhone SE (2nd generation).
Windows: If Spark detects that your device is weak to properly run AI Assistant, the feature will not run, and you’ll see a notification about it “Your device doesn’t meet the requirements to run AI Assistant.”

All Spark +AI tools share a single monthly quota that serves as a spending limit for every AI feature, including the AI Assistant.

Free users receive a Basic AI quota, Plus users get an Extended AI quota, and the Spark Pro plan provides a High AI quota that covers all interactions with the AI Assistant and other +AI tools.

AI Assistant has limitations for its ability to search across historical emails, based on the type of the plan users have:

On the free plan (and Spark Premium legacy plan), users can search up to one month of history.
On Spark Plus, users can search up to one year of history.
On Spark Pro, users can search across unlimited email history.

If the AI Assistant output you receive does not meet your expectations, please report it via Thumbs Down at the bottom right corner of the generated text.

Along with this, please send us the detailed description of what your expectations were and what went wrong, so that we can investigate the case properly - your feedback helps us shape the product and improve it constantly.

FAQ

How does the AI Assistant work?

Once you enable the AI Assistant, Spark creates a private, local index of your emails and meeting notes - all stored only on your device (Spark doesn’t have access to it). When you ask the AI Assistant a question, it searches the local data to find the most relevant information. Then, to generate a helpful response, Spark securely sends a prompt and a small number of related emails to our trusted AI provider. This means only a few emails directly related to your query are accessed and processed with the help of the AI provider - not your entire inbox. For more details, please review our Privacy Policy, which explains how your data is handled and protected.

Where is my email data processed?

Your emails and a history of your requests and answers are processed locally on your device. Only the emails most related to your query are processed with the help of our trusted AI provider to generate a response. These emails are stored up to 30 days on the AI provider’s servers for abuse and misuse monitoring purposes and are automatically deleted after that. They are not stored on Spark's servers. For more details, please review our Privacy Policy.

What information is sent to the AI provider?

Only a few specific emails related to your query - and the query itself - are securely sent to our trusted AI provider. Emails unrelated to your queries are not shared.

Is my data stored on Spark servers?

How is sensitive information handled?

Spark does not access or analyze the content of your emails, and you can disable any AI features if you’d prefer. Your emails are indexed locally on your device — only emails most relevant to your query are processed with the help of a trusted AI provider. For more details, please review our Privacy Policy.

How do you keep my data secure?

We process data locally whenever it is possible and only share a small, specific dataset with our trusted AI provider, using encryption. We’re very careful and deliberate when choosing AI providers, conducting a thorough assessment, ensuring that all proper data-processing agreements are in place, and your data is not used to train AI models. Our methods meet strict privacy standards, including GDPR and other applicable regulations. For more details, please review our Privacy Policy.

Will the AI Assistant also extract content from email attachments? If so, what file formats are supported?

Yes, the AI Assistant can access content in attachments in order to provide more precise responses. Currently, only PDF and TXT files are supported.

Does the AI Assistant work with my email provider?

Yes - Spark’s AI Assistant works with Gmail/Google Workspace, Outlook/Office 365 (including Exchange Online), iCloud, Yahoo, and any standard IMAP account (custom domains included). Unlike many AI email tools and startups that only support Gmail, Spark supports all email providers with AI Assistant.

Privacy Built-In

You choose whether to use Spark +AI or not. Enable first, and disable AI features whenever you want later.
We do not have access to your email search index for the AI Assistant. It is built and stored locally on your device.
Your data for the AI features is mainly stored on your device. We store data only when necessary for the proper functioning of a feature. For example, we store meeting notes and summaries so you can see them across the platforms.
The AI Provider may save your content for up to 30 days for system abuse prevention purposes only.
We collect only diagnostic logs for troubleshooting purposes, and only once you explicitly share them with us.
We do not use your personal data to train AI providers’ or any other machine learning models when you use the Spark +AI features.

You can also check our Privacy Policy if you want to learn more about the feature’s privacy.