The Read Statuses feature in Spark for Teams lets users see if and when their sent emails have been opened. It helps teams track communication and follow up efficiently while maintaining privacy for recipients.
How does it work?
The Read Statuses feature is displayed as an eye icon, which consists of 3 states:
- The eye icon has a strikethrough: the email hasn’t been opened by anyone
- The eye icon is greyed out: the email has been opened by someone out of all recipients
- The eye icon is blue: the mail has been opened by all recipients
You can tap or click the eye icon to see the list of recipients who have already seen the email, starting from the last one to read the message at the top.
To learn how this feature works, please refer to our blog.
How to enable Read Statuses?
- Launch Spark on your Mac.
- Go to Spark Settings > Composer.
- Enable Read Statuses toggle.
- Go to Notifications under Read Statuses.
- Choose Select All recipients or None.
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- Launch Spark on your Mac.
- Go to Spark Settings > Composer.
- Enable Read Statuses toggle.
- Go to Notifications under Read Statuses.
- Choose Select All recipients or None.
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Currently, we do not have the Read Statuses feature on Android devices.
- Launch Spark on your iPhone or iPad.
- Go to Spark Settings > Read Statuses.
- Enable Read Statuses.
- Go to Notifications under the Read Statuses line.
- Select All recipients or No notifications.
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Who can use Read Statuses?
Read Statuses feature is available exclusively in the Spark for Teams plan, as it is designed primarily for business use. This feature is limited to team subscriptions to maintain a balance between functionality and privacy for personal accounts.
Currently, there are no plans to add Read Statuses to individual subscriptions, but you can create a team using the instructions given in this article.