The Clean Install clears all your settings saved on your device and login info. But don’t worry: after performing Clean Install, log back into the app using your Email for Sync (or Spark Account), and all your additional accounts and settings will sync.
Follow these steps to perform a clean install:
- Open Finder and hold the alt button.
- On the top menu bar, select Go > Library.
- Open the Application Support folder.
- Find and select the folder Spark Desktop. If you use the beta version of Spark, select the folder Spark Desktop (Beta).
- Right-click on the folder and select Move to Trash.
- Restart Spark.
- Log into Spark and connect your accounts.