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    Contents
    • Set up & Focus
      • Home Screen
      • Spark Command Center
      • Mark emails as Done
      • Accept or block new senders
      • Set Aside vs Pin vs Snooze
      • Pins and Priority senders and threads
      • Group emails by sender
    • Spark Tutorials
      • How to download Spark
      • How to find Spark Settings
      • Upcoming features in Spark 3
      • Can I change my password in Spark?
      • Set Spark as a default email client on Mac
      • Email Storage and Backups
      • Set default browser for opening links
      • Is Spark Available for Windows?
      • Sync Spark across multiple devices
      • Change your email for sync
      • Connect to Your Email Account in Spark
      • Add More Email Accounts to Spark
      • Remove an email account from Spark
      • Choose the account name, title, and color
      • Enable Notification Badges
      • Customize Notifications
      • Compose an email
      • Manage email signatures
      • Attach a file to an email
      • Schedule an email to send later
      • Set follow-up reminders
      • Set up an email alias
      • Select the font of your emails
      • Use rich text formatting in emails
      • Automatically Cc or Bcc emails
      • Display the Inbox of each account separately
      • Use Smart Search
      • Perform Actions on Multiple Emails
      • Create a Folder
      • Avatars in Spark
      • How Spam is handled in Spark
      • Threads
      • Swipes on Mac
      • Undo the Last Action
      • How to print an email in Spark
      • Change the Font for reading emails Mac
      • How Can I Change the Language in Spark?
      • Gmail Labels
      • Snooze emails
      • Add folders to the sidebar
      • Dark Mode in Spark
      • New Expanded Sidebar
      • How to enable Split View in Spark
      • Spark +AI
      • Templates +AI
      • Integrations
      • Trello & Spark
      • MeisterTask & Spark
      • Todoist & Spark
      • Asana & Spark
      • Apple’s Reminders & Spark
      • 2Do & Spark integration
      • OmniFocus
      • Things
      • Evernote
      • TickTick
      • Agenda
      • Bear
      • OneNote
    • Spark for Teams
      • How to Create and Manage a Team
      • Add and Remove Team Members
      • Shared Threads: Discuss Emails With Your Team
      • Shared Links: Move Your Emails Outside the Inbox
      • Team Roles
      • How to get Spark Teams Premium plan
    • Troubleshooting
      • Can't connect my account to Spark
      • Can't connect to a Gmail account
      • Cannot Connect to an iCloud Account
      • Can’t Connect to a QQ Account
      • Can’t Connect to an AOL Account
      • Cannot Add an Exchange or Office 365 Account
      • Cannot Set Up a Custom Email Address
      • Email Is Displayed Incorrectly
      • "Can't reach the server" Message
      • The Badge Displays the Wrong Number
      • Spark on Apple Watch doesn’t work
      • Issues with Smart Search
      • Can’t Receive Push Notifications
      • Cannot Send Emails
      • The App Quits Unexpectedly
      • How to Clean Install Spark Desktop
      • Enable the IMAP Protocol for Gmail and G Suite Accounts
    • Billing & subscription
      • Spark Premium Plan Subscription
      • How to cancel the subscription
      • How to cancel free trial in Spark
    • Privacy & Data
      • Spark Email Privacy: Everything you Need to Know
      • Remove data from Spark & request data copy or deletion
    • Contact us
    Home Spark for Teams Shared Threads: Discuss Emails With Your Team

    Shared Threads: Discuss Emails With Your Team

    Sometimes you need to get additional information from your teammates to answer an important email. Forwarding an email doesn’t work well, especially when you need to discuss it with multiple people. There is a better way to collaborate. In Spark for Teams, you can share an email with your colleagues to discuss it together privately in the comments.

    Why use shared threads:

    • Ask your teammates for help with answering an email
    • Quickly get all the information and documents needed for a reply
    • Share and discuss valuable insights and feedback from your clients

    Share an email

    The people you share the email with have to use Spark and be the members of your team. Otherwise, they will receive an invitation to join your team and will need to download Spark if they don’t have it.

    1. Open the email you want to share and click   at the top right.
    2. Choose the members of your team you want to share the email with. Start typing names or email addresses to find people faster.
    3. Tick Share new emails to automatically share all future emails in this thread.
    4. Click Invite people.
    Note: If you have multiple teams, choose the one you need by clicking on the team’s name at the top.

    Shared conversation enables you to discuss the email privately with selected team members. The email’s sender or other people from your team won’t see any comments.

    To mention a person in your comment, type @ and choose a team member from the list. Start typing the name or email address to find the right person faster. The team member you mention will get a notification

    All your shared emails are located in the Shared messages folder on the sidebar. If there is no such folder, click More on the sidebar and select Shared messages.

    You can always add more people to the already shared thread:

    1. Open the email in the Shared folder.
    2. Click   at the top right.
    3. Start typing a name or an email address and select people from the list
    4. Select Invite people.

    Remove people from the conversation

    You can stop sharing an email with the selected team members or leave the thread someone shared with you. The person removed from the conversation can’t access the previously shared email in the Shared folder anymore until somebody invites the person back.

    1. Open the needed email in the Shared folder on the sidebar.
    2. Click   at the top right.
    3. Find the person you want to remove and click on the cross icon near their name.
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