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    Can I Change Advanced Settings For a Custom Account?

    There is no option in Spark to change the advanced settings for an email account you added manually. These settings include server, ports, and type of protection. You or your network administrator can change them on the web page of your email server.

    If the advanced settings have changed and you are experiencing issues with this account in Spark, please follow the steps below.

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    First, remove this account from Spark:

    1. Open Spark Settings > Accounts.
    2. Select the needed account > Remove Account.
    Note: Removing your account from Spark won’t delete your emails as they are saved on the email server of your provider

    Add this account again with the new settings:

    1. Open Spark Settings > Accounts.
    2. Add an account > Type account's address.
    3. Press Additional Settings and enter the new settings for your account.

    First, remove this account from Spark:

    1. Open Spark Settings > Accounts.
    2. Select the needed account > Remove Account.
    Note: Removing your account from Spark won’t delete your emails as they are saved on the email server of your provider

    Add this account again with the new settings:

    1. Open Spark Settings > Accounts.
    2. Add an account > Type account's address.
    3. Press Additional Settings and enter the new settings for your account.

    First, remove this account from Spark:

    1. Tap the menu icon   at the top left.
    2. Open Settings > Email Accounts.
    3. Choose the account you want to delete, scroll to the bottom and tap Remove Account.
    Note: Removing your account from Spark won’t delete your emails as they are saved on the email server of your provider

    Add this account again with the new settings:

    1. Open Settings > Email Accounts > Add Account > Private email account > Set up manually.
    2. Enter your email and password and choose Additional Settings.
    3. Fill out the new settings here and tap Sign In.

    First, remove this account from Spark:

    1. Tap the menu icon   at the top left.
    2. Open Settings > Email Accounts.
    3. Choose the account you want to delete, scroll to the bottom and tap Remove Account.
    Note: Removing your account from Spark won’t delete your emails as they are saved on the email server of your provider

    Add this account again with the new settings:

    1. Open Settings > Email Accounts > Add Account > Private email account > Set Up Account Manually.
    2. Enter your email and password and choose Open Advanced Settings.
    3. Fill out the new settings here and tap Log In.
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