Customize your Inbox

Spark has three types of Inbox: Classic, Smart, and Smart 2.0.

Smart Inbox 2.0 enhances your productivity with the Done mechanics. When a message does not need further processing, mark it as Done, and it will be easily accessed from the Archive folder. Alternatively, you can keep track of Done emails by enabling the Mark as done toggle in your Inbox.

The Smart Inbox gathers emails from your various accounts and sorts them into Personal, Notifications, and Newsletters. New emails are available at the top of your inbox. While reading messages, they are being moved to the Seen section at the bottom.

The Smart Inbox helps you manage your emails faster; you can focus on important messages and quickly clear the rest. Spark allows you to customize the Smart Inbox and Smart Inbox 2.0 to work optimally for you. Meanwhile, you can switch to the Classic Inbox on mobile devices, where all emails are displayed chronologically.

Customize your Smart Inbox 2.0

Spark offers various Email Groups to display in the Smart Inbox 2.0. You can choose the ones you want to group:

• Priority — displays senders and threads you marked as priority;
• New senders — screens emails from new senders;
• Notifications — shows messages from services;
• Newsletters — displays regular emails from the websites you’ve subscribed to;
• Pinned — contains the emails you’ve pinned;
• Assigned to Me - displays all emails delegated to you;
• Shared — shows all shared messages;
• Invitations — displays all Calendar invitations;
• Invitation Responses – shows all replied invitations;

Group Position determines where your groups will be placed in the Inbox.
When selecting Stick to Today, email groups will be displayed next to the Today section, regardless of when the last email in the group was received.
Using the Chronological position, groups are placed in the Inbox next to the date the last email was received in a specific group.

Adjust the email grouping in Smart Inbox 2.0

Apart from the Email Categories grouping, you can use an additional customization option in Smart Inbox 2.0. For example, you can adjust Gatekeeper, Priority, and accounts grouping Settings there.

Once you accessed the Gatekeeper settings, you can choose where to accept or block new senders:

• Screen new senders before the inbox;
• Screen new senders inside the inbox;
• Don't review (Accept all new senders).

For Priority Settings, you can select how many Priority emails will be displayed in the Preview in the Inbox. You can select from 1 up to 10 emails in the Preview. If you have more emails in Priority, select View All.

You can choose one of the three options for account grouping:

• The Group option will disable all the above email group settings and will create an account group containing all emails received for this account in the Inbox. The name of such account group will be the same as your account name in Account Settings;
• Show All will display emails from the specific account using the Email Categories Settings above;
• Hide All works like disabling the toggle for Show this account in Unified Inbox in the Accounts Settings. It hides all emails from a specific account in the Unified Inbox.

Customize your Smart Inbox

Spark offers various cards to display in the Smart Inbox. You can choose the ones you need:

• Priority — displays senders and threads you marked as priority;
• Personal — displays emails from other people;
• Notifications — shows messages from services;
• Newsletters — displays regular emails from the websites you’ve subscribed to;
• Pins — contain the emails you’ve pinned;
• Seen — the card for the emails you’ve already read;
• No New Mail — appears when all your emails have been read and sent to the Seen section;
• Shared Drafts — notifies you when your teammate invites you to create an email together or adds comments to a shared draft. Learn more about shared drafts.

Adjust the email grouping in Smart Inbox

You can choose one of the three options to group emails in the Smart Inbox:

• Unified displays emails from all of your accounts together. For instance, the Personal card shows all your personal emails from every account.
• Grouped shows each email address with the number of unread messages. Tap the email address to see the new emails.
• Per Account separates each account’s emails. For example, if you receive two personal emails in two different accounts, these messages are shown on separate cards.

From left to right: Unified, Per Account, and Grouped settings

Choose different email groupings for different cards

For example, the Per Account setting for the Personal card, Unified for Notifications, etc.

Choose the card action

In Spark on mobile devices, you can set up quick actions for emails on every card. There are three options: Mark emails as read, delete or archive them with one click.

Smart Inbox is not available for Spark Desktop.

Smart Inbox is not available for Spark Desktop.

1. Tap the menu icon   at the top left.
2. Tap Settings .
3. Open Smart Inbox > Smart.
4. Select Card Action and choose one of the options.

To perform an action in the Smart Inbox, tap   at the card’s top right.

1. Tap the menu icon  at the top left.
2. Open Settings > Inbox > Smart.
3. Tap Card Action and choose one of the options.

To perform an action in the Smart Inbox, tap   at the card’s top right.

Change the email category manually

You can manually mark a specific email as personal, notification or newsletter if Spark has sorted this email into the wrong category. For example, when you change an email category from newsletters to notifications, Spark will sort all future emails from this sender to the Notifications card.

Switch between Inbox types