Almost 3 billion people all over the world rely on email to communicate with colleagues, connect with clients, and build partnerships. In the modern workplace with teams spread across multiple time zones, people need modern tools to communicate effectively. And good old email often falls short for teamwork.
We built Spark for Teams to help you close the gap between internal and external team communication. Shared conversations, drafts, and the ability to share email via links in Spark help you do things with email that are otherwise impossible with regular tools. Here is what you can do with Spark, but can't with regular email.
1. Write pitches, updates and email reports with your team without leaving your inbox
You often want someone else on your team to proofread an important email you are about to send to the entire team, valuable client, or VC. Creating a separate Google Doc requires a lot of unnecessary actions, delays, and pollutes your Google Drive. Instead, you can start drafting a reply with your teammates in your inbox. As you come up with the best pitches, discuss them in the private side chat.
2. Invite lawyers or teammates to proofread and discuss drafts before sending
The wrong wording in your email might be costly. That's why you should double check with legal, operations or the PR team about your public response before sending it. Using Spark, invite them to view and edit a shared draft. They can make changes on the spot, edit your text and let you know in the comments if it's ready to send.
3. Share and discuss emails with teammates without sharing your entire inbox
Quite often we have conversations with clients which are important for the rest of the team. Forwarding email doesn't cut it anymore since you want other people to stay-up-to-date or jump in to respond immediately. However, you do not want to give other people access to your entire inbox. With Spark, you can share individual emails without other people snooping in your entire inbox. Team members see full conversations the way you see them and can stay in the loop. This works especially well for busy executives and personal assistants.
4. Discuss email internally with your team before replying to a customer
You may want to not only share an entire conversation with your team, but you may also need help from them to reply quickly to a customer. With Spark, anyone from development, support or sales teams can jump in and help you to provide your best service to your customer
5. Share up-to-date discussions with customers on your CRM, Jira or other team tool
If your conversation needs to be shared with the entire team, you can generate a link to update them as new email arrives on the thread or someone privately comments on it.
Spark - your professional companion
Email can be a great tool both for external and internal communications. Instant information sharing, real-time collaboration, professional email features for sending later, follow-up reminders and built-in calendar and integrations with most of your favorite productivity apps in Spark make it a great companion for you and your team. All of the Spark for Teams features are completely free to try. Get Spark for your iPhone, iPad , or Mac !
