Legal

Accessibility Statement for the Spark Website

Date: July 11, 2025

Spark Mail Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Our target for conformance is the Web Content Accessibility Guidelines (WCAG) 2.1, Levels A & AA, which is currently recognised as the international standard for web accessibility. Our website is partially conformant, meaning some parts do not fully conform to the accessibility standard. We are actively working towards full compliance with the required accessibility standards. For more details, please refer to the table below.

Success Criteria, Level A	Conformance Level
1.1.1 Non-text Content	Supports
1.2.1 Audio-only and Video-only (Prerecorded)	Not Applicable
1.2.2 Captions (Prerecorded)	Supports
1.2.3 Audio Description or Media Alternative (Prerecorded)	Not Applicable
1.3.1 Info and Relationships	Supports
1.3.2 Meaningful Sequence	Supports
1.3.3 Sensory Characteristics	Supports
1.4.1 Use of Color	Supports
1.4.2 Audio Control	Supports
2.1.1 Keyboard	Partially Supports
2.1.2 No Keyboard Trap	Supports
2.1.4 Character Key Shortcuts	Supports
2.2.1 Timing Adjustable	Supports
2.2.2 Pause, Stop, Hide	Supports
2.3.1 Three Flashes or Below Threshold	Supports
2.4.1 Bypass Blocks	Does Not Support
2.4.2 Page Titled	Supports
2.4.3 Focus Order	Supports
2.4.4 Link Purpose (In Context)	Supports
2.5.1 Pointer Gestures	Supports
2.5.2 Pointer Cancellation	Supports
2.5.3 Label in Name	Supports
2.5.4 Motion Actuation	Supports
3.1.1 Language of Page	Supports
3.2.1 On Focus	Supports
3.2.2 On Input	Does Not Support
3.3.1 Error Identification	Supports
3.3.2 Labels or Instructions	Supports
4.1.1 Parsing	Supports
4.1.2 Name, Role, Value	Supports
Success Criteria, Level AA	Conformance Level
1.2.4 Captions (Live)	Not Applicable
1.2.5 Audio Description (Prerecorded)	Supports
1.3.4 Orientation	Supports
1.3.5 Identify Input Purpose	Supports
1.4.3 Contrast (Minimum)	Partially Supports
1.4.4 Resize text	Supports
1.4.5 Images of Text	Supports
1.4.10 Reflow	Supports
1.4.11 Non-text Contrast	Supports
1.4.12 Text Spacing	Partially Supports
1.4.13 Content on Hover or Focus	Supports
2.4.5 Multiple Ways	Supports
2.4.6 Headings and Labels	Supports
2.4.7 Focus Visible	Supports
3.1.2 Language of Parts	Supports
3.2.3 Consistent Navigation	Supports
3.2.4 Consistent Identification	Supports
3.3.3 Error Suggestion	Does Not Support
3.3.4 Error Prevention (Legal, Financial, Data)	Supports
4.1.3 Status Messages	Partially Supports

Feedback

We welcome your feedback on the accessibility of the Spark Website. Please let us know if you encounter accessibility barriers on the Spark Website:

E-mail: support@sparkmailapp.com
Postal address: Glandore Business Centres, 26-27 Fitzwilliam Place, Fitzwilliam Hall, Dublin 2, D02T292, Ireland
We try to respond to feedback within 5 business days.

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