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March 19, 2019

Answer Emails Using Quick Replies

Not all emails require a verbose reply. Sometimes you just need to say “Thanks,” “OK” or “Great idea.” This is the point Quick Replies come in handy. Spark allows you to send a short reply to an email in just two taps. You can use a number of default Quick Replies as well as create your own ones.

Note: Quick Replies are available in Spark for iOS and Mac.


Turn on Quick Replies

  1. Click Spark at the top left of your screen.
  2. Open Preferences > General.
  3. Select Quick Replies at the top.
  4. Tick Enable.

In Spark for iOS, Quick Replies are always available, so you don't need to take any steps to turn them on.


Use Quick Replies

  1. Open an email and click Quick Reply under the message.
  2. Select a reply.

For the 5 seconds after sending a reply, you can press Cmd + Z to undo this action.

The Quick Replies are available only for personal emails. To change the email type, click on the current message type at the top right and select Personal.

  1. Open an email and tap More at the bottom right.
  2. Scroll the list of available options to the right and select Quick Reply.
  3. Tap one of the options.

For the 5 seconds after sending a Quick reply, you can cancel this action by tapping Undo.

Note: You can move Quick replies from the More section to the main toolbar and act on your emails even faster. To learn how to do it, check  this article.

Edit Quick Replies

  1. Click Spark at the top left of your screen.
  2. Open Preferences > General.
  3. Click Quick Replies at the top.
  4. Select a reply you want to edit. If you wish to create a new reply, click on the plus sign at the bottom left.
  1. In the Name field, type a short reply description (e.g. Love). Only you will see it.
  2. In the Text field, type a reply your recipient will receive. E.g. “Love this.”
  3. Select an emoji for this reply. The preview of your reply will display at the top.

To delete a Quick Reply, select it and click on the minus sign at the bottom left.

  1. Tap the menu icon  at the top left.
  2. Open Settings > Quick Replies.
  3. Tap a reply you want to edit or select Add new at the bottom.
  4. In the Name field, type a short reply description (e.g. Love). Only you will see it.
  5. In the Text field, type a reply your recipient will receive. E.g. “Love this.”
  6. Select an emoji for this reply. The reply preview displays at the top.

To remove a Quick Reply, open the Quick Replies menu, swipe a reply from right to left and tap Delete.

Note: Removing emojis from Quick Replies isn’t available for now.

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