• menu_st1 menu_st2
March 14, 2019

How to Clean Install Spark for Mac

The clean install clears all your preferences and removes all accounts added to Spark.

Follow these steps to perform a clean install:

  1. Open Finder and hold the alt button.
  2. On the top menu bar, select Go > Library.
  3. Open the Group Containers folder.
  4. Find and select the folder 3L68KQB4HG.group.com.readdle.smartemail.
    If you use the beta version of Spark, select the folder 3L68KQB4HG.group.com.readdle.beta.Spark-Mac.
  5. Right-click on the folder and select Move to Trash.
  6. Restart Spark.
  7. Log into Spark and connect your accounts.
Was this article helpful?YesNo

Thanks for your feedback! 😊

Sorry about that! How can we make it better?

Thanks! Your message has been sent. Our support team will get in touch with you shortly!