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February 21, 2019

Customize Notifications

There are three types of notifications in Spark:

All — get a notification for every incoming message.

Smart — mutes strangers and automated emails. People you reply to are considered important, and Spark notifies you about their emails.

No Notifications — you don’t receive any notifications.

Spark allows you to choose different notification types for different email accounts.


Select the notification type

  1. Click Spark at the top left of your screen.
  2. Open Preferences > Notifications.
  3. Select one of your accounts.
  4. Tick one of the notification types: All, Smart, No Notifications

Smart notifications are flexible. You can mark a contact as important or not important. Open an email from the needed person, right-click on his or her email address and click on the bell icon to mute or unmute this contact.

Note: To receive notifications, make sure Spark is open or running in the background. You won’t be able to get notifications after quitting the app.

  1. Tap the menu icon  at the top left.
  2. Open Settings > Notifications.
  3. In the Notification Type section, tap the needed email account.
  4. Tick one of the notification types: All, Smart, No Notifications.

Note: Smart notifications are flexible. You can mark a contact as important or not important. Open an email from the needed person, tap his or her name and touch the bell icon to mute or unmute this contact.

  1. Tap the menu icon  at the top left.
  2. Tap Settings .
  3. Select Notifications.
  4. In the Notification Type section, tap one of your accounts.
  5. Select the notification type: All, Smart, or No Notifications.
Note: Smart notifications are flexible. You can mark a contact as important or not important. Open an email from the needed person, tap his or her name and touch the bell icon to mute or unmute this contact.

Choose the notification preview

On your iOS or Android device, you can choose the appearance of Spark notifications. Spark can show a full message preview, a sender and a subject, only a sender, or no preview.

  1. Tap the menu icon  at the top left.
  2. Open Settings > Notifications.
  3. In the Notification Preview section, tick the option you wish and Spark shows how notifications will look.
  4. Enable the Group Notifications by Threads toggle to group notifications by subject on your lock screen.
  1. Tap the menu icon  at the top left.
  2. Tap Settings .
  3. Select Notifications.
  4. In the Notification Preview section, tick the option you wish.

Set notification actions

In Spark for iOS and Android, you can set quick actions for notifications on the lock screen. For example, you can mark an email as read or archive it without unlocking your device.

  1. Tap the menu icon  at the top left.
  2. Open Settings > Notifications.
  3. In the Notification Actions section, tap Primary or Secondary Action.
  4. Choose one of the actions: Mark as Read, Archive, Delete, or Quick Reply.
  1. Tap the menu icon  at the top left.
  2. Tap Settings icon  at the top right.
  3. Select Notifications.
  4. In the Actions section, tap Primary or Secondary Action.
  5. Choose one of the actions: Mark as Read, Archive, or Delete.

Adjust notification sounds

  1. Click Spark at the top left.
  2. Choose Preferences > General.
  3. In the Sounds section, you can choose the sounds to use in Spark.
  4. Tick Play Send Sound to play a sound when you send an email.
  5. Tick Use Spark Notification Sound to enable Spark’s special sounds for notifications. If you want to keep the system sounds, untick this option.

To mute sounds in Spark:

  1. On your Mac, open System Preferences > Notifications.
  2. Select Spark on the list of apps.
  3. Untick Play sound for notifications.
  1. Tap the menu icon  at the top left.
  2. Open Settings > Sound Preferences.
  3. Tick either Spark Sounds or Standard iOS Sounds.
  4. Enable the Sent mail sound toggle to play a special sound when you send an email.

To mute sounds in Spark:

  1. Open the iOS Settings app.
  2. Tap Notifications and find Spark on the list of your apps.
  3. Disable the Sounds toggle.
  1. Tap the menu icon  at the top left.
  2. Tap Settings .
  3. Select Sound Preferences.
  4. To play a special sound when you send an email, enable the Sent Mail sound toggle.
  5. To adjust notification sounds, tap Change default Spark sounds.
  6. The system settings of your device will pop up. Here, you can tap an email category (e.g. Newsletters) to select the desired notification sound. Note: The appearance of the settings page may vary by device.
Note: You can mute sounds in Spark in the Notifications section of the Settings app on your device. Check this article for more details.
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